blog details

15

Aug
  • Post by : Robart turs
  • |
  • Tag : Call Center

DITCH THE DESKPHONE - Use Browser & Mobile

Handle calls, check colleagues’ status, answer messages and video call, all from your browser. With the 3CX Clients you can do all of this and more. Simple for workers to use in or out of office and easy to manage, greatly reducing admin headaches.

Integrate with your CRM and know who’s calling before picking up. Effortlessly launch calls to numbers that are displayed on web pages and CRM systems directly from the window you are working in, such as MS 365, Salesforce and more!

Web apps replace desk phones

  • Receive incoming calls or chat notifications even with the web app closed.
  • Make & receive calls without ever leaving the page you’re working in.
  • Avoid calling your colleague who is on the phone - see their status.
  • Voicemail made easy, simply click to play.
  • Queues and wallboards give managers total control and instant stats.

“Receive incoming calls or chat notifications even with the web app closed. Make & receive calls without ever leaving the page you’re working in. Avoid calling your colleague who is on the phone - see their status. Voicemail made easy, simply click to play. Queues and wallboards give managers total control and instant stats."

What are the Best Call Center Software Options in 2022?

Know who’s calling or chatting Works flawlessly with CRMs to match incoming caller IDs. Automatically creates new customer records for new numbers. Logs calls to the customer record so you can see call history. Impress customers and save your staff tedious searching time.

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